Job Title: Desktop Support Engineer

Duration: 6 - 12 Months (Contract)

Work Mode: On-site

Work Timing: Rotational Shift

Working Days: 6 days working

Salary- 3 - 3.3 LPA

Location: Bangalore and Gurgaon

Key Responsibilities

- Troubleshooting & Resolution: Diagnosing, fixing, and testing hardware, software, and peripheral issues (printers, scanners, phones).
- System Setup & Maintenance: Installing, configuring, and upgrading software and hardware for new and existing users
- User Support: Providing prompt, professional technical support via telephone, email, or in-person.
- Ticketing & Documentation: Managing support requests via IT service desk systems, documenting issues, and maintaining inventory.
- Networking: Monitoring network connections to ensure stability.





Required Skills and Qualifications

- Technical Skills: Robust understanding of Windows/Linux/Mac OS, networking principles, and remote troubleshooting tools (e.g., TeamViewer).
- Experience: Previous experience in a technical support or help desk role is typically required.
- Soft Skills: Excellent verbal/written communication, problem-solving, and time management skills.
- Education: A bachelor's or associate degree in computer science or a related field is preferred.

Skills: Active Directory, Dns, Dhcp, Desktop Support, It Support

Experience: 1.00-3.00 Years

📌 Desktop Support Engineer (Gurugram)
🏢 Artech Infosystems Private
📍 Gurugram