Job Description: Housekeeping Supervisor

Location: Kanyakumari

Role Summary

We are seeking a detail-oriented Housekeeping Supervisor to manage on-ground housekeeping operations, ensuring high standards of cleanliness, efficient team execution, and a seamless guest experience.

Key Responsibilities & Outcomes

- Operations & Standards

- Ensure cleanliness across rooms, corridors, and common areas in line with defined standards

Task Allocation & Execution

- Manage daily room allocation, deep cleaning schedules, and team task distribution

Quality Control & Audits

- Conduct routine inspections (including ~80 rooms daily) to ensure adherence to quality benchmarks

Team Supervision

- Oversee performance of housekeeping staff and drive discipline in execution

Customer Experience





- Handle guest requests and complaints effectively; maintain high CSAT through timely resolution

- Coordination & Escalations

- Report maintenance issues to relevant teams and ensure timely closure

Service Delivery

- Ensure all operations are executed as per SOPs with consistency and efficiency

Eligibility & Skills

- 2–3 years of experience in housekeeping, with 1+ year as a supervisor (hospitality preferred)
- Robust understanding of housekeeping standards and processes
- Good team supervision and task management skills
- Ability to handle guest interactions and resolve complaints effectively

📌 Housekeeping Supervisor (Kanyakumari)
🏢 Headsup Corporation
📍 Kanyakumari