09 Oct
|
Genpact
|
Mumbai
We are seeking an experienced and commercially driven Director to lead our India-based Risk Consulting delivery operations while playing a pivotal role in expanding our footprint across Global Capability Centres (GCCs) in India.
The successful candidate will be responsible for managing delivery across a multi-client consulting portfolio, ensuring operational excellence, driving profitability, strengthening leadership capabilities and identifying opportunities for business growth.
The role requires a combination of strong delivery leadership, banking and financial services domain expertise, senior stakeholder management and an established skilled network within India's GCC ecosystem.
Key Responsibilities
1. India Delivery Leadership & Governance
• Lead India-based delivery across multiple banking and financial services clients, covering Risk Consulting, Regulatory Reporting, Governance and Transformation engagements.
• Own delivery performance, service quality, operational governance, client commitments and escalation management.
• Establish effective governance across programme leads,
engagement managers and delivery teams.
• Drive standardisation, productivity, delivery excellence and continuous improvement across accounts.
• Maintain oversight of delivery financials, resource utilisation, staffing and operational risks.
2. GCC Business Development & Market Expansion
• Develop and execute a GCC growth strategy targeting global banks and financial services institutions with established or expanding operations in India.
• Leverage existing relationships with GCC heads, risk leaders, operations executives and transformation stakeholders to originate new opportunities.
• Establish senior-level relationships with decision-makers across banking GCCs.
• Identify opportunities in regulatory reporting, risk management, controls, compliance, data governance and transformation.
• Partner with global account leaders and business development teams to convert opportunities
📌 Director – Risk Consulting | India Delivery (Mumbai)
🏢 Genpact
📍 Mumbai