Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner.

We are seeking an enthusiastic, customer-obsessed Research Science Manager(RSM) with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery.

As a Research Science Manager, you will:

1. Address business challenges through building compelling cases and using data to influence change across the organization
2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations
3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans
4.



Manage multiple high-impact projects simultaneously
5. Work with technology teams and product managers to develop new tools and systems supporting business growth
6. Communicate with and support various internal stakeholders and external audiences
7. Implement scheduling solutions, improve metrics, and develop scalable processes and tools

Looking for minds with:
Extensive experience in operations research and data-driven decision making
Solid analytical and problem-solving skills
Robust program management and research science skills
Ability to work with a team and make independent decisions in ambiguous environments
Customer-obsessed mindset with a focus on improving the Amazon delivery experience

This role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class opera

📌 Senior Research Science Manager, Last Mile Science and Analytics (Bengaluru)
🏢 Amazon
📍 Bengaluru