09 Oct
|
Wells Fargo
|
Hyderabad
09 Oct
Wells Fargo
Hyderabad
About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer.
In this role, you will:
• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience,
education
Desired Qualifications:
• Incident Management – Identifying potential incidents proactively, triage, document and remediate incidents to recover application and batches to meet agreed SLA’s with business partners.
• Problem Management – Identify, document, co-ordinate with relevant stakeholders to remediate recurring incidents.
• Oversee and ensure nightly batch completes within agreed business SLA’s.
• Fixing the production issues to have zero business impact, and ensuring that the SLAs are being met.
• Following documented escalation procedures.
• Performing application health checks and ensuring that all applications are green before the start of business.
• Documenting known production incidents into knowledge base.
• Release co-ordination with stakeholders to ensure smooth deployment into production.
• Participate in BCP/DR activity to ensure BCP readiness of productio
📌 Senior Systems Operations Engineer (Hyderabad)
🏢 Wells Fargo
📍 Hyderabad