Req ID: 383655

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Security Specialist - Palo Alto NGFW, Firewalls to join our team in banglore, Karnātaka (IN-KA), India (IN).

Job Description:

Palo Alto, Monitor, troubleshoot, and resolve L2 incidents related to Palo Alto NGFW.

Manage and troubleshoot:

Security policies and NAT policies

App-ID, User-ID, and Content-ID

URL Filtering and Threat Prevention

WildFire and Anti-Spyware profiles

GlobalProtect VPN

Site-to-Site IPsec VPN

Perform firewall policy creation, modification, review, and cleanup.

Troubleshoot routing, connectivity, NAT, SSL/TLS decryption, and application access issues.

Investigate firewall logs and security events using Panorama.

Manage address objects, service objects, tags, and security profiles.

Support firewall HA troubleshooting and failover activities.

Participate in firewall upgrades, backups, and configuration validation.





Escalate complex issues to L3, vendors, or OEM support.

Incident & Operational Responsibilities

• Handle L2 incidents within defined SLA timelines.

• Perform detailed root cause analysis for recurring issues.

• Coordinate with L1, L3, application teams, network teams, and vendors.

• Participate in major incident management and troubleshooting bridges.

• Create and maintain knowledge base articles and technical documentation.

• Perform shift handovers and provide explicit incident updates.

• Support planned maintenance, changes, and security activities.

Required Skills

• Strong knowledge of Palo Alto Networks NGFW and Panorama.

• Good understanding of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, and routing.

• Experience with VPN technologies: IPsec and GlobalProtect.

• Hands-on knowledge of ZIA and ZPA.

• Understanding of SASE and Zero Trust architecture.

• Experience troubles

📌 Network Security Specialist (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru