About the Role
The HR & Payroll Executive plays a critical role in delivering seamless, end-to-end payroll operations for our Singapore GWM manufacturing entity, while serving as a trusted partner in the broader HR ecosystem. This role offers deep exposure to end-to-end Payroll execution, HR Service Delivery, vendor management, and cross-functional HR projects.
Key Responsibilities
1. Payroll Excellence & Governance
• Lead the end-to-end monthly payroll execution for assigned Singapore entities, ensuring 100% accuracy, timeliness, and compliance with internal timelines, requirements and local statutory regulations.
• Audit downstream data flows from cross-functional business areas (e.g., Benefits, Global Mobility, Talent Acquisition) that comes from Workday or other sources to ensure accurate inputs and adjustments with the payroll vendor.
• Act as the primary operational point of contact for the payroll vendor, ensuring deliverables align with organizational business needs.
2. Compliance, Audit & Statutory Relations •
• Serve as the official liaison for Singapore statutory authorities (e.g., CPF Board, IRAS, MOM), managing submissions, reporting, and inquiries.
• Uphold strict data privacy and confidentiality standards, driving a zero-breach environment.
• Support internal and external local/global data audits, ensuring all compliance imperatives are flawlessly met.
3. Employee Experience & HR Service Delivery
• Serve as the first-level resolution expert for employee and manager inquiries on Payroll related matters via ServiceNow, live chat, and email, ensuring a high-touch, productive customer service experience.
• Utilize the HR case management system (ServiceNow) to track, manage, and close inquiries, keeping stakeholders informed with transparent, regular updates.
• Provide clear guidance to employees and business stakeholders regarding payroll cut-offs, statutory requirements, and company policies.
4. HR Optimization & Strategic Projects
• Champion continuo
📌 HR & Payroll Executive (Bengaluru)
🏢 GSK
📍 Bengaluru