Company:
Marsh

Description:

We are seeking a talented individual to join our Training (Insurance Operations) team at Marsh Risk, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Director – Training (Grade G)
No. of positions - 1
Last date to apply – 12th Aug’26

The Senior Learning and Development Specialist will play a pivotal role in designing, developing, and coordinating delivery of comprehensive training programs (Technical & soft Skills) tailored to the needs of our colleagues in India GCC.

We will count on you to:
Coordinate all Training (Technical & soft skills) efforts across Marsh Operations
Key Responsibilities
• Design and develop high quality and engaging, end-to-end systems training courses. This includes , instructional materials, e-learning modules, instructor-led courses (virtual hybrid and in-person), blended learning programs and other materials as required




• Develop a process of oversight and governance of regular reviews and updates of system training courses and content in line with system changes and updates.
• Coordinate and support training sessions virtually and in-person, including facilitation and workshop coordination.
• Support the maintenance and updating of training resources on the Marsh Training Hub on the SharePoint platform.
• Monitor and report on Training metrics and KPIs to senior leadership to demonstrate effectiveness.
• Provide effective reporting of onboarding performance to senior leadership, enabling informed decision-making

Technical Training
• Work with Training SPOCS within teams to identify themes for standardization, improved colleague experience & training effectiveness
• Create Framework for Post Training – Mentoring until learner becomes fully effective
• Coordinate Training Certification efforts (eg CII for UK) and manage it within the Training budget accordingly

Soft Skills Training
• Create Framework for

📌 Director - Training (Mumbai)
🏢 Marsh Mclennan
📍 Mumbai