TechOrbit Solutions is a leading enterprise technology consulting firm (SAP Gold Partner, OpenText Silver Partner (300+ consultants, 150+ projects). We're looking for a Operations Manager who owns day-to-day IT operations governance across the organization — coordinating Sales Operations, Finance Operations, Workforce Management (WFM), and Talent Acquisition (TA) coordination. Acts as the single operational point of contact across business stakeholders, ensuring reporting accuracy, process discipline, and timely cross-functional coordination company-wide. Reporting to the Director Business Operations.

Responsibilities:
• Drive cross-functional operations coordination across Sales, Finance, Delivery, HR/TA, and Practice stakeholders
• Own Sales Operations support — pipeline tracking, chance reporting, and order-to-booking coordination
• Support Finance Operations — billing coordination, invoice tracking, AR/AP follow-ups, and MIS inputs with Finance Team
• Manage Workforce Management (WFM) — bench tracking, allocation/deallocation, utilization reporting




• Coordinate with Talent Acquisition (TA) on open positions, fulfilment status, and onboarding readiness
• Build and maintain MS Excel-based dashboards and trackers (pivot tables, VLOOKUP/XLOOKUP, Macros) for leadership reporting
• Prepare weekly/monthly operational review decks and MIS reports for senior leadership
• Drive process standardization and SOP documentation across operational functions
• Track action items and closures from leadership reviews across all stakeholder groups
• Identify process gaps and automation opportunities to improve operational turnaround time

Qualifications:
• Minimum 8 years of experience in an IT / Systems Integrator (SI) services company
• Bachelor's degree in any discipline (Engineering/Commerce); MBA or equivalent business management qualification preferred.
• Proven experience across Sales Operations, Finance Operations, and Workforce Management functions
• Hands-on experie

📌 Operations Manager (Pune)
🏢 TechOrbit Solutions Private
📍 Pune