• Responsible to plan and execute delivery of Global Orders
• Intense cross-functional engagement and co-ordination with field partners to achieve delivery commitment.
• Engagement with internal network teams and give visibility to the Business Project team on delivery timelines for all the orders.
• Strong knowledge on fiber architecture
• Sound knowledge on OTN, DWDM
• IP knowledge is a plus
• Hands on experience on Fiber Operation or Deployment
• Extremely positive knowledge on large project Delivery.
• Engagement with testing teams and customer for link testing.
• Regular interaction with international customers during delivery lifecycle.
• Manage inventory for delivery of Business orders.




• Regular interlock with planning for critical high bandwidth delivery.
• Track various project stages and publish regular progress reports to all stakeholders.
• Plan regular meeting with Business team to give visibility of ongoing/critical projects.
• Understand execution challenges and explore ways to mitigate the same.
• Should be able to handle pressure and manage customer/business in most efficient ways.
• Should have Good communication and presentation skills.

Position Specific Skills

DWDM, OTN, IP, Fiber, Program management with minimum 8 yrs of experience.
BAL

📌 Service Delivery Manager (Gurugram)
🏢 Airtel
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