Description

Responsibilities: Efficiently manage and process auto insurance claims while ensuring accuracy and adherence to company policies. Analyze clients’ policy coverage to provide actionable recommendations and ensure optimal protection. Investigate and resolve complex insurance-related issues, escalating as necessary to maintain service quality. Communicate effectively with customers, underwriters, and agents to facilitate smooth policy implementation and claims resolution. Maintain up-to-date knowledge of industry regulations, trends, and best practices to ensure compliance and provide informed guidance. Prepare and maintain detailed records of claims, interactions, and resolutions to support audits and reporting requirements. Collaborate with internal teams to streamline processes, enhance operational efficiency, and improve the overall customer experience.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics

Certifications

Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC), Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)

Required Skills

Claims Management, Data Management, Insurance, Property & Casualty Insurance

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Insurance - P&C; Claims





Remote Type -

Hybrid

Work Shift -

Night Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a energetic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Sr. Associate - Insurance - P&C Claims 5B (India)
🏢 Genpact
📍 India