Job Description

Impact you can create

- Architect From Scratch: Take complete ownership of building multi-tenant, cloud-native applications from scratch and guiding them through multiple production iterations.

- Guarantee Production Excellence: Ensure mission-critical systems achieve high availability (99.99%+), robust security, and deep observability.

- Act as a Force Multiplier: Mentor 2–4 systems engineers, raise the bar for code quality through reviews, and lead technical conversations across multiple engineering teams.

- Drive Efficiency Through Innovation: Harness and apply cutting-edge AI tools and technologies to optimize internal development workflows and platform capabilities.

Roles & Responsibilities

- End-to-End Lifecycle Ownership: Own the entire lifecycle of feature and infrastructure delivery, from gathering functional and non-functional requirements to design, implementation, and production support.

- System & Service Architecture: Design, develop,



and architect reliable, modular APIs and distributed services to support highly scalable, multi-tenant cloud applications.

- Code Optimization & Scaling: Lead major engineering initiatives focused on code optimization, refactoring, performance tuning, and scaling existing backend systems.

- Production Governance: Ensure maximum system resilience, establishing robust monitoring, telemetry, rate-limiting, and multi-region deployment configurations.

- Cross-Functional Partnership: Collaborate with Site Reliability Engineers (SREs), Product Managers (PMs), and fellow Tech Leads to deliver cohesive, platform-wide capabilities.

- Engineering Standards Advocacy: Drive organization-wide adoption of best practices for Object-Oriented Programming (OOP), design patterns, and SOLID principles.

📌 Lead Software Engineer - Systems (Chennai)
🏢 FreshWorks
📍 Chennai