Designation- Customer Service Representative

Job Location- Kaikondrahalli, Sarjapur Road, Bangalore

Educational & Skill-Set Qualifiers:

Education - Graduation/HSC qualified,

Excellent verbal and written communication skills.

Positive Interpersonal skills, and numerical and analytical ability.

Decision-making skills.

Languages -

English & Hindi mandatory, Kannada/Tamil/preferred

6 days a week and the week-off will be on weekdays.

Specific Responsibilities:-

- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- - Provide accurate, valid, and complete information by using the right methods/tools.




- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.

Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive

Skills:- Communication Skills, Customer Support, Customer Service, English Proficiency and hindi

📌 Customer Care Executive (Bengaluru)
🏢 Hire Hunters
📍 Bengaluru