- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Ability to evaluate the data collected through task analysis, business process, surveys and workshops and derive meaningful insights
- Communicating effectively with UX team, external clients and internal teams to deliver product’s functional requirement.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions.
- Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
- Have complete ownership for project quality, delivery and timelines.
- Ability to manage team and multiple projects.
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories/use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Outstanding communication skills; the ability to clearly explain design decisions and processes to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skills:- Product Management
📌 Product Consultant (India)
🏢 Thence
📍 India