Selected Intern's Day-to-day Responsibilities Include
• Manage the end-to-end customer lifecycle on the platform, including handling customer and hotel partner escalations via calls and emails, ensuring timely resolution of queries and grievances.
• Follow up with high-intent (hot lead) customers who dropped off during the booking process and assist them in completing their bookings.
• Oversee booking management by coordinating with hotel partners to ensure all bookings are accurately recorded, enabling a seamless customer experience.
• Handle inbound hotel requests and support hoteliers in activating and listing their properties on the platform.
About Company: MiStay is an online hotel booking platform that allows booking hotel rooms by a pack of hours and versatile check-in/check-out times. We are changing the rules of hospitality to make travel flexible and fair to travelers.
📌 Operations Internship in Bangalore (Bengaluru)
🏢 MiStay - India's Largest Hourly Hotels
📍 Bengaluru
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