Meet the Team

Cisco is seeking a Product Manager to join the Webex Customer Experience Solutions team. This role sets a explicit product direction, turns customer and market evidence into an outcome-led roadmap, and leads delivery with engineering, design, data, go-to-market, and operations partners. The successful candidate will operate with high autonomy, make deliberate tradeoffs across customer value, quality, speed, and business impact, and communicate those decisions clearly to senior leaders and delivery teams.

Your Impact

• Set Product Direction and Roadmap
• Own the near-term vision and prioritized roadmap, aligned to broader business and product strategy.
• Translate customer problems, market shifts, technology opportunities, and operating constraints into clear product outcomes, requirements, and sequencing decisions.
• Develop business cases and success measures that connect feature investments to customer adoption, commercial value, reliability, and strategic goals.

• Lead Customer and Data Driven Decisions
• Build direct relationships with customers, partners,



and internal field teams; synthesize feedback across research, support, usage, and market inputs.
• Validate early product concepts with customers and partners, then use the evidence to refine problem statements, product direction, and roadmap decisions.
• Monitor industry trends, customer expectations, and competitive signals to identify opportunities, risks, and needed adjustments to product strategy.
• Formulate the right business questions, use data to inform decisions, and connect project outcomes to meaningful metrics for the product area.
• Make and explain tradeoffs between customer needs, commercial priorities, product quality, and delivery capacity.

• Deliver High Quality Products
• Partner closely with engineering and design to define specifications, resolve technical and design tradeoffs, and deliver high-quality releases.
• Assess release readiness across functional, technical, cus

📌 Product Manager (Bengaluru)
🏢 Cisco
📍 Bengaluru