LinkedIn is the world's largest professional network, built to create economic prospect for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

t LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

The Customer Success Manager (CSM) is part of the LinkedIn Talent Solutions organization.



The objective of this role is to drive the adoption of our products within our clients and to help our solutions become a mission-critical, irreplaceable part of our client's talent acquisition strategy.

You will partner closely with Account Managers to ensure LinkedIn customers achieve a significant return and feel successful with their LinkedIn investment. The CSM serves as a key project manager and talent advisor to assigned accounts, to support effective onboarding and complex implementation of products for our existing customers.

The primary customer base will be our Search & Staffing clients, leveraging LinkedIn’s Talent Solutions products. You will have customers in India as well as US Staffing clients, working in US timing.

Responsibilities

• Partner with the account team on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk
• Agree on business objectives and goals with customers and build measurable suc

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