Telecaller & Lead coversion Executive (Bengaluru)

Telecaller & Lead coversion Executive (Bengaluru)

09 Oct
|
Iris Photography India
|
Bengaluru

09 Oct

Iris Photography India

Bengaluru

Company: Ones Photography / Iris Photography India
Location: Bangalore, Karnataka
Job type: Full-time
Work mode: On-site
Experience: 1–2 years
Department: Sales & Customer Relations
About the companyOnes Photography and Iris Photography India provide professional photography services in Bangalore.
Our services include maternity photography, newborn and toddler photography, family portraits, birthday photography, housewarming photography, event photography and premium iris photography.
We are looking for an enthusiastic and confident Telecaller & Lead Conversion Executive to join our team.
The ideal candidate will be responsible for contacting potential customers, explaining our photography packages, following up on enquiries and converting leads into confirmed bookings.
Key responsibilities1. Handle customer enquiries
• Contact customers who enquire through Facebook and Instagram advertisements.
• Respond to leads received through WhatsApp and other enquiry channels.
• Understand customer requirements and recommend suitable photography packages.
• Explain package prices, inclusions,



available themes and booking procedures.

2. Convert leads into bookings
• Follow up with interested customers through calls and WhatsApp.
• Encourage customers to confirm their photography sessions.
• Handle basic price-related objections professionally.
• Maintain regular follow-ups with customers who have not yet booked.
• Achieve daily and monthly booking targets.

3. Customer relationship management
• Maintain an organised record of enquiries and follow-ups.
• Update customer information and booking status in a spreadsheet or CRM.
• Coordinate with the photography team regarding confirmed bookings.
• Send package details, offers and booking information to customers.
• Provide a qualified and friendly customer experience.

4. Sales and reporting
• Track the number of enquiries contacted, follow-ups completed and bookings confirmed.
• Prepare daily reports on calls, leads and conve

📌 Telecaller & Lead coversion Executive (Bengaluru)
🏢 Iris Photography India
📍 Bengaluru

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