**Job Summary** Power Platform Administration **Responsibilities** **Unattended Bot Management** · Configure, monitor, and troubleshoot unattended Power Automate bots across RDS-enabled Microsoft servers. · Optimize bot concurrency and resource allocation for multi-session environments. · Maintain bot health, credential vaults, and execution logs. **Bot Monitoring & Incident Response** · Proactively monitor bot performance, queue status, and execution outcomes. · Investigate and resolve automation failures, timeouts, and infrastructure-related issues. · Manage incident lifecycle using ServiceNow or similar ITSM platforms, ensuring timely resolution and root cause analysis. **Infrastructure & Server Support** · Administer Windows Server environments hosting automation workloads. · Manage Remote Desktop Services (RDS) configurations to support multiple bot sessions. · Perform routine server maintenance, patching, and performance tuning. **Automation Platform Support** · Provide Tier 2/3 support for Power Automate workflows, connectors, and triggers. · Collaborate with developers and architects to ensure unattended flows meet enterprise standards. · Assist in governance, compliance, and audit readiness for automation assets. **Networking & Security** · Troubleshoot network connectivity issues affecting bot execution. · Configure and maintain firewall rules, RPC ports, and endpoint access. · Ensure secure communication between bots, servers, and external systems. **Documentation & Collaboration** · Maintain detailed runbooks, SOPs, and incident logs.



· Work cross-functionally with infrastructure, security, and automation teams. · Participate in platform upgrades, testing, and rollout planning. **Required Skills & Qualifications** · Power Automate Expertise Solid understanding of cloud flows, desktop flows, and unattended execution. DLP configuration adhering to organization security and governance compliance · Server Administration Experience with Windows Server, Remote Desktop Services (RDS), and multi-session configuration. · Bot Monitoring & Incident Management Familiarity with ServiceNow or similar ITSM tools; strong troubleshooting skills across automation and infrastructure. · Networking Fundamentals Knowledge of TCP/IP, DNS, firewalls, and port management. · Security & Compliance Credential management, audit logging, and access controls. · Communication Clear documentation and cross-team collaboration skills. **Preferred Qualifications** · Microsoft Power Automate-related certifications · Experience with Automation Anywhere or similar enterprise automation platforms · Familiarity with enterprise governance frameworks for automation · Exposure to emerging orchestration technologies or Agentic AI (a plus) IPAXH2026 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

📌 Power Platform Admin (Pune)
🏢 Cognizant
📍 Pune