09 Oct
|
Engage Lynk
|
India
BD Operations and Client Success ManagerCompany: Engage Lynk
Location: Remote
Employment Type: Full time
Experience: 3 to 6 years
Joining: Immediate or as mutually agreed
Role OverviewEngage Lynk is seeking an organized, commercially aware professional to coordinate business-development operations, client onboarding, executive communication, reporting, and internal follow-ups.
The role will support the Owner and CEO, supervise BD Partner activity, maintain pipeline visibility, coordinate client requirements, and ensure that meetings result in clearly assigned and completed actions.
Key Responsibilities• Coordinate daily activities of BD Partners and sales teams
• Maintain lead, meeting, proposal, and client records
• Monitor pipeline movement, follow-ups, and deadlines
• Prepare minutes of meetings and action trackers
• Coordinate client onboarding and project handovers
• Resolve or escalate client queries and complaints
• Prepare weekly MIS reports and executive dashboards
• Monitor Apollo.io credit usage and outreach quality
• Maintain SOPs, company documents, and reporting standards
• Coordinate calendars, reviews, presentations, and internal meetings
• Support Maya’s HR and operational workflows
• Protect confidential company, employee, and client information
• Identify delays, process gaps, and performance risks
• Ensure timely communication between management, clients, and delivery teams
Required Skills• Executive and stakeholder communication
• Client success and relationship management
• Project and operations coordination
• Minutes, action-item, and deadline management
• Excel or Google Sheets reporting
• CRM and pipeline management
• SOP and process documentation
• Team coordination and professional escalation
• Microsoft 365 and Google Workspace
• Ability to work independently with limited supervision
📌 Business Development Partner (India)
🏢 Engage Lynk
📍 India