Deputy Manager (Mumbai)

Deputy Manager (Mumbai)

09 Oct
|
Allcargo Global
|
Mumbai

09 Oct

Allcargo Global

Mumbai

Job Title: Regional Tariff Manager
Reports to: Lead – Global Tariff Management
Location: Mumbai
Scope: Tariff Management & Product Governance Across Selected Countries

Key Contacts
Global Data Team, Business Users, Superusers, Subject Matter Experts (SMEs), IT Group, Third-Party Vendors

Role Objective
The Regional Tariff Manager will play a critical role in governing and optimizing pricing and tariff management processes across selected ECU offices. The primary objective of the role is to develop deep product and process knowledge, ensure strong compliance with global standards, and provide recommendations that enhance overall tariff accuracy, operational efficiency, and customer experience.
The individual will need to understand end-to-end business workflows, country-specific practices, and the functionality of the TOPAZ product and ECU360 platform. The role requires regular interaction with business users, operations, sales teams, and other stakeholders to drive adoption of best practices, ensure data consistency, and improve process governance. Over time,



the Regional Tariff Manager will be developed into a subject matter expert capable of training users, defining SOPs, and supporting continuous improvement initiatives.

Key Skills Required
• Strong business knowledge and understanding of NVOCC operations, with special focus on LCL.
• Analytical and problem-solving abilities
• Effective cross-cultural communication
• Customer-service orientation and robust teamwork mindset
• Proficiency in Excel and comfort working with data

Key Responsibilities
• Serve as the key partner for Operations and Sales Managers in local offices on all tariff- and cost-related matters within the Topaz ERP.
• Develop an in-depth understanding of country-specific billing and pricing practices and ensure these are reflected appropriately in global processes and product configuration.
• Act as the subject matter expert for tariff and billing processes on ECU360, providing guidance and cl

📌 Deputy Manager (Mumbai)
🏢 Allcargo Global
📍 Mumbai

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