Network & Server Support Engineer

Experience: 2–3 years
Location: Bangalore
Employment: Full time

Role Summary
The L1 Network & Server Support Engineer will be responsible for first-level troubleshooting and operational support of network and server infrastructure. The resource will act as the first point of technical support, promptly identify incidents, perform basic troubleshooting, maintain tickets and escalate unresolved issues to L2/L3 teams within defined SLA timelines.

Key Responsibilities
Perform first-level troubleshooting for IT Infrastructure / Network & Server
Mandatory
• Basic knowledge of TCP/IP, LAN/WAN, OSI Model and networking fundamentals.
• Good understanding of:
• IP addressing and subnetting
• DNS and DHCP
• VLAN basics
• Routing and switching basics
• VPN fundamentals
• Firewall fundamentals

Educational Qualification
• B.E./B.Tech./BCA/MCA/B.Sc. IT/Computer Science or equivalent qualification.
• Diploma in Computer/IT/Networking with relevant experience may also be considered.

📌 Infrastructure Support Engineer (Bengaluru)
🏢 Sisl Infotech
📍 Bengaluru