Team Lead - SOC
Bengaluru, India | Full-Time | WFO | Rotational Shift

Who We Are

Hakimo’s AI-powered security agent delivers real-time threat detection, proactive deterrence, and seamless monitoring to safeguard businesses around the clock. Hakimo was founded with a bold vision: to bring cybersecurity-grade intelligence to physical security.
Our mission is to revolutionize the security industry with AI-powered monitoring tools and services, creating a future where security is proactive, intelligent, and seamlessly integrated, eliminating threats before they escalate and ensuring complete end-to-end protection for businesses everywhere.

About the Role

Hakimo is seeking a Team Lead - SOC to oversee the real-time operational monitoring of enterprise surveillance systems, physical access controls, and perimeter defense alarms. This role manages a shift-based team of video monitoring operators, enforcing strict response SLAs, overseeing incident dispatch, ensuring critical video evidence integrity, and driving operational readiness across all facility locations.




We are looking for individuals who can match our fast-paced setting and learn quickly You will join a team of highly motivated individuals delivering impactful results for the company using the latest cutting-edge computer vision AI technology.

What You'll Do

Shift Leadership & Real-Time Surveillance Operations
• Supervise daily operations of the 24/7 Physical Security Operations Center (PSOC / Command Center).
• Manage operator shift rosters, breaks, and structured shift-handover briefings to maintain uninterrupted visual coverage.
• Direct real-time video patrols and targeted monitoring during high-risk hours.
• Monitor queue loads and operator attention across camera walls, multi-screen consoles, and alarm queues to prevent vigilance fatigue.
• Report anything & everything which needs escalation to their direct managers on a real time basis.

Incident Management & Dispatch Coordination
• Act as the i

📌 Team Lead (Bengaluru)
🏢 Hakimo
📍 Bengaluru