Designation: CSD- Integrated

Profile Summary

Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Agency and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides Client service support

Job Description

 The person is responsible for the day-to-day execution of client projects. May serve as the daily contact between client and agency.

 Proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the SAM or AD in communications as appropriate.

 Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate.

 Ensures client requests are dealt with promptly and developed into internal briefs by you and your team,



distinguishing between a valuable and poor client brief and proactively ensuring clarity on agreed actions

 Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate

 Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon in order to gain sign off by the relevant Production Lead and client

 Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD

 Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours

 Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are mo

📌 Client Servicing Director- Integrated (Gurugram)
🏢 Havas Creative Network
📍 Gurugram