Company Description Kissht is a consumer-first credit app that is transforming access to consumer finance across India. As one of the fastest-growing fintech businesses, it is a pioneer in data-driven and machine-based lending, serving more than 15 million customers, many from tier 2 cities and beyond. Kissht offers short- and long-term loans for business needs, personal consumption, and recurring expenses, helping individuals and enterprises manage their financial goals. Founded by IIT and IIM alumni Ranvir and Krishnan and backed by leading global investors, Kissht is known for its focus on innovation, responsible lending, and excellence in the industry.
Role Description This is a full-time, on-site Assistant Branch Manager role based in the Greater Lucknow Area. The Assistant Branch Manager will support daily branch operations, including supervising staff, monitoring customer service standards, and ensuring productive processing of loan applications and related documentation. This role will help drive branch sales targets, manage customer relationships,



and coordinate local marketing or outreach activities to grow the customer base. The Assistant Branch Manager will assist in risk assessment, compliance with company policies and regulatory guidelines, and timely reporting of branch performance metrics. The role also involves training team members, resolving escalated customer issues, and collaborating with regional leadership to implement business strategies.
Qualifications

• Strong branch operations and team management skills, with experience overseeing daily workflows and performance.
• Customer service and relationship management skills, including handling inquiries, resolving issues, and building long-term trust.
• Sales and business development abilities, with experience meeting targets, promoting financial products, and supporting local marketing initiatives.
• Analytical and problem-solving skills for assessing loan applications, monitoring portfolio quali

📌 Assistant Branch Manager (Lucknow)
🏢 Kissht
📍 Lucknow