Company: Fastays
Experience: 2–3 Years
Salary Budget: ₹25,000–₹30,000 per month
Employment Type: Full-time
Industry: Travel & Tourism
About FastaysFastays is a travel solutions company providing services such as flight bookings, hotel reservations, bus bookings, holiday packages, and other travel-related services. We are looking for a detail-oriented and customer-focused Operations Executive to join our team and ensure smooth, efficient travel booking operations.
Job DescriptionAs an Operations Executive, you will be responsible for managing travel bookings, coordinating with suppliers, handling booking modifications, and providing timely support to clients and travel agents. The ideal candidate should have experience in travel operations and booking portals, along with solid communication and problem-solving skills.
Key Responsibilities• Manage hotel, flight, and bus bookings, including confirmations and ticketing coordination.
• Handle cancellations, amendments, rescheduling, and other booking-related requests.
• Coordinate with suppliers, hotels, airlines,
and other travel service providers.
• Respond to customer and travel agent queries and ensure timely resolution.
• Follow up on pending bookings, confirmations, refunds, and service requests.
• Work with booking portals and GDS platforms for travel reservations.
• Maintain accurate booking records and update operational reports.
• Coordinate with internal teams to ensure smooth execution of travel services.
• Resolve booking discrepancies and escalate complex issues when required.
• Ensure attention to detail and maintain service quality throughout the booking process.
Required Skills & Qualifications• 2–3 years of experience in travel operations or the travel and tourism industry.
• Knowledge of hotel, flight, and bus booking processes.
• Familiarity with travel booking portals and GDS systems.
• Strong verbal and written communication skills.
• Good problem-solving and coordination abilities.
• Proficiency
📌 Operations Executive (India)
🏢 Fastays
📍 India