JOB DESCRIPTION: FRANCHISE SUCCESS MANAGERCompany: G Square & Company
Brand: The Belgian Waffle Xpress (TBWX) & Associate Ventures
Location: Dhakoli, Zirakpur
Job Type: Full-Time | Work From Office (WFO)
Working Days: Monday to Saturday
Working Hours: 10:00 AM – 7:00 PM
Salary: ₹18,000 – ₹30,000 per month
Experience: 1–4 Years
ROLE OVERVIEWG Square & Company is looking for a proactive and result-oriented Franchise Success Manager to manage franchise relationships, support outlet operations, ensure brand standardisation, and help franchise partners achieve business growth. The ideal candidate should have solid communication, coordination, problem-solving, and operational management skills.
KEY RESPONSIBILITIES• Franchise Partner Management: Maintain strong relationships with franchise partners, address their queries, resolve operational challenges, and ensure smooth coordination with the head office.
• Outlet Operations & Support: Monitor outlet performance, support day-to-day operations, and ensure franchise outlets follow company guidelines, SOPs, and brand standards.




• Sales & Business Growth: Track outlet sales and performance, identify growth opportunities, and suggest strategies to improve revenue, customer experience, and profitability.
• Onboarding & New Outlet Launches: Coordinate franchise onboarding, documentation, outlet launch activities, and operational readiness for new stores.
• Marketing & Promotions: Coordinate with the marketing team to implement local promotions, offers, campaigns, and brand-level marketing activities across outlets.
• Reporting & Performance Tracking: Maintain outlet performance reports, monitor key business metrics, collect feedback, and share regular updates with management.
• Issue Resolution & Coordination: Coordinate with internal teams for inventory, supply, billing, branding, and other franchise-related issues to ensure timely resolution.
• Compliance & Quality Control: Conduct regular outlet follow-ups, identify operatio

📌 franchise success manager (Chandigarh)
🏢 The Belgian Waffle Xpress
📍 Chandigarh