09 Oct
|
Tata Consultancy Services
|
India
09 Oct
Tata Consultancy Services
India
Role: Network Automation Engineer – Network Operations & Service Automation
Location: Hyderabad | Bengaluru | Chennai | Delhi NCR
Experience: 5+ Years
About the Role
Looking for professionals from Network Operations, NOC, Service Assurance, and Service Transition backgrounds who are passionate about automating operational processes and improving service delivery efficiency.
Key Responsibilities
• Automate operational workflows across incident and event management.
• Build intelligent alarm correlation and incident enrichment solutions.
• Develop workflow automation for escalation, communication, and reporting.
• Integrate monitoring and ITSM platforms.
• Automate operational runbooks and service transition processes.
• Improve MTTR and operational efficiency through automation.
Required Skills
• Experience in NOC, CNOC, Service Assurance, ITSM, or Service Operations.
• Hands-on experience with Python, APIs, Scripts, RPA, or Workflow Automation tools.
• Knowledge of ServiceNow or similar ITSM platforms.
• Understanding of Incident Management, Event Management, and SLA processes.
• Exposure to AIOps and Event Correlation solutions is preferred.
Thanks & Regards,
Md Shahid, TCS
📌 Network Automation Engineer – Network Operations (India)
🏢 Tata Consultancy Services
📍 India