Company Description Hotel Centre Point, established in November 1988, is a distinguished 5-star property located in Nagpur, Maharashtra. The hotel offers 136 luxurious rooms, 14 banquet halls, and multiple dining options, including a fine-dining restaurant, a 24-hour coffee shop, and a bespoke buffet area. Renowned for exemplary service, it also provides round-the-clock room service, catering to a wide range of guest needs. The group is expanding with upcoming ventures in Navi Mumbai, Amravati and Goa, ensuring further opportunities for growth and innovation in hospitality.

Role Description This is a full-time, in office role based at Hotel Centre Point in Nagpur for a Front Office Executive/Duty Manager. The role involves managing front desk operations, welcoming and registering guests, handling check-in and check-out processes, and ensuring accurate billing and payment procedures. The individual will oversee reception staff during assigned shifts, address guest queries and concerns promptly, coordinate with housekeeping and other departments,



and maintain smooth lobby and front office functioning. Daily responsibilities also include managing reservations, responding to phone and email inquiries, monitoring guest feedback, and upholding service standards aligned with the hotel’s 5-star positioning.

Qualifications
• Candidates should possess strong Interpersonal Skills and Customer Service abilities to interact effectively with guests and team members.
• Candidates should possess solid Communication skills, including clear verbal and written communication and professional telephone etiquette.
• Candidates should possess Receptionist Duties and Front Office skills, including managing check-ins/check-outs, reservations, and guest records.
• Candidates should have prior experience in hotel front office or hospitality operations; supervisory or duty management experience is an advantage.
• Candidates should demonstrate problem-solving skills, attention to detail, and th

📌 Front Office Executive/Duty Manager (Nagpur)
🏢 Centre Point Hospitality
📍 Nagpur