Job Description: Customer Support Executive – Teleperformance
Position: Customer Support Executive
Company: Teleperformance
Location: Mohali
Employment Type: Full-Time
About the Role
Teleperformance is hiring agile and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities
• Handle inbound and outbound, chats, or emails.
• Resolve customer queries and provide accurate information.
• Maintain a high level of professionalism and customer satisfaction.
• Document interactions and update records in the system.
• Meet performance metrics such as quality, productivity, and turnaround time.

Eligibility Criteria
• Excellent communication skills in English.
• Basic computer knowledge is required.
• Willingness to work in rotational shifts.

📌 Customer Service Specialist (India)
🏢 TP
📍 India