Key Result Areas (KRAs)
1. Revenue Growth & Sales Performance:
· Develop and implement state-level strategies to meet or exceed sales and revenue goals.
· Drive consistent growth in new business opportunities and client acquisition.
· Manage sales performance metrics and ensure alignment with organisational objectives.
· Optimise pricing strategies and deal structures to maximise profitability.
· Review and monitor regional performance data to identify growth and improvement areas.
2. Pipeline Development & Market Expansion:
· Identify new business opportunities and emerging markets within the assigned state.
· Build and maintain a strong sales funnel with qualified leads and strategic prospects.
· Develop partnerships and collaborations with key stakeholders for market penetration.
· Implement structured follow-up processes to improve lead-to-conversion efficiency.
· Leverage market insights to guide future expansion and territory planning.

3. Customer Satisfaction & Retention:
· Ensure seamless onboarding and service delivery to all partner schools.




· Maintain consistent communication and support for key clients to build long-term relationships.
· Resolve client escalations promptly and ensure service recovery within defined timelines.
· Gather and analyse feedback from schools to enhance service offerings.
· Drive initiatives aimed at increasing client loyalty and renewal rates year over year.
4. Team Development & Sales Force Effectiveness:
· Recruit, train, and develop a high-performing state sales team.
· Establish clear goals, performance metrics, and accountability frameworks for all team members.
· Conduct regular training sessions to enhance sales and communication skills.
· Foster a results-driven, collaborative, and inspiring team culture.
· Continuously monitor performance and implement corrective actions to enhance productivity.

5. Compliance, Process Adherence & Brand Reputation:
· Ensure adherence to company policies, procedures, and ethical sales

📌 State Head (Mumbai)
🏢 EKSAQ India Private
📍 Mumbai