Company Description Laptopstore is India’s leading laptop sales and service company, specializing in laptops, desktops, computer peripherals, and accessories. With more than 150 experienced staff members, the company provides comprehensive solutions ranging from sales to after-sales support and repair services. Laptopstore operates over 35 branches across India, offering wide accessibility to customers in multiple regions. Having serviced more than 2 million customers, the company focuses on reliable service quality, technical expertise, and customer satisfaction. Candidates joining Laptopstore can expect to be part of a growing, service-oriented technology organization with strong nationwide presence.
Role Description The Refurbished Team Lead is a full time, on-site position based in the Greater Bengaluru Area. This role oversees the end-to-end refurbishment process for laptops and related devices, including intake assessment, troubleshooting, repair coordination, quality checks, and final certification before resale. The Team Lead manages a team of technicians, assigns workloads,



monitors productivity, and ensures adherence to technical standards, safety procedures, and turnaround times. Daily responsibilities include tracking inventory of refurbished units, documenting work done, updating status in internal systems, and coordinating with sales and customer service teams to meet demand and product quality expectations. The role also involves training team members, identifying process improvements, resolving escalated technical issues, and maintaining consistent refurbishment practices aligned with company guidelines.
Qualifications

• Robust technical background in laptops, desktops, and computer hardware, including diagnosis, repair, and component-level understanding.
• Experience leading or supervising a technical or service team in an electronics, IT hardware, or repair/refurbishment environment.
• Proficiency in quality inspection processes, device testing pr

📌 Refurbished Team Lead (Bengaluru)
🏢 LaptopStore
📍 Bengaluru