Job title
Client Relationship Manager – Field Operations & Sales

About Aliantis
Aliantis Global Services Pvt. Ltd. is an extended operations partner that helps businesses manage people, processes, and daily operational functions. The company enables organizations to outsource non-core activities so leadership can focus on growth, customers, and core business priorities. Its services include facility and site operations, workforce and staffing solutions, and business support services such as IT, digital support, customer service, and lead generation. Aliantis takes a consultative approach by understanding each operational requirement, deploying appropriate resources, and providing ongoing supervision to ensure consistent delivery. Based in Thane, Aliantis serves organizations across Mumbai, Thane, and Navi Mumbai as a flexible extension of their teams.

About the role
As Client Relationship Manager, you will be the single point of contact for our clients in your assigned area. You will manage our manpower at client sites, own client relationships,



make sure service and staffing commitments are met, and grow our business through site surveys and proposals. This is a full-time, on-field role with full responsibility for your area.

Key responsibilities
• Manage deployed manpower across client sites in your area, including security, housekeeping, support and other staff.
• Be the primary contact for clients on service quality, staffing needs and escalations.
• Identify current business opportunities in your area, conduct site surveys, prepare proposals using approved rate cards and follow up until closure.
• Oversee deployment at new sites, including day-one presence and handover to the site supervisor.
• Visit sites regularly, review staffing and pending issues with supervisors, and gather client feedback.
• Share daily deployment updates with clients (shift changes, replacements, relievers).
• Take ownership of incidents at your sites, resolve them promptly, keep the cli

📌 Client Relationship Manager – Field Operations (Mumbai)
🏢 Aliantis
📍 Mumbai