Job Title: Support & Implementation Specialist (RCM)
Location: Ahmedabad (Gujarat)
Job Type: Full-time (On-site)
Shift time: US Shift (5:30 PM to 3:00 AM)

Job Overview:
We seek a highly skilled and motivated RCM specialist to join our team. The ideal candidate will primarily be responsible for delivering comprehensive training on RCM (Electronic Health Records) and medical billing processes. Additionally, they will provide implementation training support as needed. This role requires excellent communication skills, adaptability, and willingness to work night shifts.

Key Responsibilities:
1. Training Delivery:
• Conduct detailed and engaging training sessions on RCM systems and medical billing workflows for new hires and existing employees.
• Customize training programs based on the needs of different teams, ensuring all participants gain a clear understanding of processes and tools.

2. Implementation Support:
• Assist with the implementation and integration of RCM systems for current clients.
• Provide on-site or remote support during onboarding,



ensuring smooth transitions and user adoption.

3. Content Development:
• Created and updated training materials, including manuals, presentations, videos, and other resources, aligned with the latest system updates and industry standards.

4. Performance Monitoring:
• Assess trainee performance through tests, feedback sessions, and on-the-job evaluations to identify areas for improvement.
• Provide additional support to ensure team members are proficient in using EHR and billing systems.

5. Stakeholder Collaboration:
• Work closely with IT, billing, and operations teams to address training needs and system improvements.
• Serve as the primary contact for RCM training-related queries and troubleshooting.

6. Compliance and Standards:
• Ensure that all training adheres to HIPAA regulations and healthcare industry standards.
• Keep abreast of changes in medical billing rules and RCM functionalities to update training modules

📌 Implementation, Training (Ahmedabad)
🏢 OmniMD
📍 Ahmedabad