Luxury Retail Sales & Operations Manager

Organization - Mode Retails Sales and Marketing Pvt. Ltd
Location: Noida, Sector 62
Salary: ₹3–6 LPA
Industry: Luxury Retail
Employment Type: Full time

Role Overview

We are looking for an experienced Luxury Retail Sales & Operations Manager to manage and oversee the sales performance and day-to-day operations of our retail stores across multiple locations.

The candidate will be responsible for driving store sales, maintaining premium customer service standards, managing store teams, monitoring inventory and operational compliance, and ensuring consistent execution across all stores.

Key Responsibilities

Manage sales and overall operations across all retail stores.

Drive store-wise sales targets, revenue growth, and conversion performance.

Monitor daily, weekly, and monthly sales performance and prepare MIS reports.

Manage and guide Store Managers, Sales Associates, and other retail staff.

Ensure excellent luxury customer experience and service standards across stores.

Monitor staff attendance, grooming, discipline,



productivity, and performance.

Ensure proper inventory management, stock reconciliation, and stock movement.

Monitor cash handling, billing, daily sales reconciliation, and deposits.

Conduct regular store reviews and coordinate with teams across different locations.

Identify underperforming stores/employees and implement corrective action plans.

Support recruitment, training, onboarding, and performance evaluation of retail employees.

Coordinate with HR, Accounts, Marketing, E-Commerce, Warehouse, and Management.

Ensure adherence to company SOPs and operational policies across all stores.

Support new store launches and expansion into new retail locations.

Provide regular business and operational updates to senior management.

Candidate Requirements

Experience: 3–6 years in Retail Sales & Operations; experience in luxury/premium retail will be preferred.

Strong experience in multi-store operati

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