• A complete, industry-standard Holiday Cruise Sales Expert (or Travel Sales Consultant – Cruises) job description:
• Job Title: Holiday Cruise Sales Expert / Cruise Travel Consultant
• Department: Sales & Reservations / Outbound & Inbound Travel Sales
• Employment Type: Full time, Permanent
• Location: Office-based / Hybrid
• Job Overview
• As a Holiday Cruise Sales Expert, you will be the primary point of contact for travelers seeking memorable holiday and cruise vacation experiences. Your goal is to guide prospective guests through destinations, ship itineraries, cabin types, and onboard offerings, converting inquiries and leads into confirmed bookings.
• This role blends consultative sales, customer relationship management, and luxury hospitality advisory to drive passenger growth, upsell premium experiences, and ensure high guest satisfaction.
• Key Responsibilities
• 1. Lead Management & Sales Conversion
• * Handle inbound inquiries (calls, web inquiries, WhatsApp, email) and conduct structured outbound follow-ups with warm leads.
• * Understand holiday preferences,



party size, travel dates, and budget to recommend the most suitable sailing itineraries and packages.
• * Guide guests through cabin categories (interior, ocean view, balcony, luxury suites), sailing routes, and deck plans.
• * Drive full-cycle sales from initial exploration through payment processing, booking confirmation, and document issuance.
• 2. Upselling & Revenue Optimization
• * Actively identify opportunities to upsell to premium cabins, suites, and VIP amenities.
• * Cross-sell onboard packages, including beverage/dining packages, shore excursions, spa treatments, special event celebrations, and travel insurance.
• * Meet and exceed assigned individual and team revenue and booking targets.
• 3. Guest Experience & Relationship Management
• * Deliver a consultative, white-glove sales experience, effectively catering to families, groups, corporate incentives, and high-net-worth individuals

📌 Holiday Cruise Sales expert (Mumbai)
🏢 Cordelia Cruises
📍 Mumbai