09 Oct
|
Scoutit
|
Gurugram
We're looking for Customer Service Representatives
Responsibilities:
• Handle inbound customer interactions via chat with professionalism and empathy.
• Understand customer issues and provide accurate and timely resolutions.
• Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS).
• Document chat interactions clearly and accurately in internal systems.
Qualifications:
• Strong written communication skills in English.
• Ability to manage multiple chat conversations simultaneously.
Educational Background Eligibility
• B.Sc.
• B.Com.
• B.A.
• MBA
(Note: Relevant applicants will receive an email requesting additional information as part of the next stage. The application process will be completed directly on the team's designated platform, and all subsequent communication and decisions regarding the prospect are managed by the respective hiring team.)
📌 Customer Service Representative (Gurugram)
🏢 Scoutit
📍 Gurugram