We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in Karnataka. The ideal candidate will have a passion for providing exceptional customer service and support across various channels, including voice and chat. As a Customer Service Executive, you will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our services. Key Responsibilities: - Handle customer inquiries and provide accurate information regarding products and services. - Resolve customer complaints and issues in a timely and efficient manner. - Maintain a high level of professionalism and empathy while interacting with customers. - Document customer interactions and feedback to improve service quality. - Collaborate with team members to enhance customer satisfaction and streamline processes.



- Participate in training sessions to stay updated on product knowledge and customer service best practices. Required Skills: - Strong communication skills, both verbal and written. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficiency in handling customer inquiries through various channels, including voice and chat. - Experience in BPO or customer service roles is preferred. - A positive attitude and a willingness to learn and grow within the company. If you are passionate about customer service and meet the experience requirements, we encourage you to apply and become a part of our agile team.

This job is provided by Shine.com

📌 Customer Service Executive (Mangalore)
🏢 The Manipal Group
📍 Mangalore