• The Air Operations Apprentice will support day-to-day air freight operations under supervision, ensuring timely execution, documentation accuracy, and service reliability

Principle Duties, And Responsibilities

• Assist in following standard operating procedures (SOPs) for air operations.
• Support verification and processing of air shipment documents from shippers, airlines, CHAs, and service providers.
• Coordinate with shippers, consignees, airlines, CHAs, transporters, overseas offices, and internal teams for smooth cargo movement.
• Assist with airline bookings, space confirmations, and carting instructions under guidance.
• Support job creation and data updates in E-Trans/Galaxy (HAWB details, flight schedules, milestones, document uploads).
• Assist in preparation and submission of MAWB/HAWB, pre-alerts, and required regulatory documents.
• Support follow-ups for cargo acceptance, screening, gate-in, and handover with airlines and ground handlers.
• Assist in vendor coordination and sharing cost details with FINOPS for processing.
• Support shipment tracking,



customer communication, DSR preparation, and query resolution.
• Assist with AR follow-ups as required.
• Support completion of CSM checklists, KRAs, and departmental reports.
• Perform basic data entry and reporting activities as assigned.

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

Academic

• General Graduate or Diploma holder in Logistics Management is preferable

Experience & Knowledge

• Positive command of written and spoken English, local language

Attribute

• Hardworking, able to work independently
• Detail-oriented
• Good communication skills

The Company

FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and d

📌 : Apprentice, Air Operations (Chennai)
🏢 FedEx Logistics
📍 Chennai