Company Description Niseva Technologies focuses on simplifying user experience through intelligent IoT gateways, built on Wireless Edge Computing technologies. The company combines these gateways with a highly scalable, secure, and customizable cloud system to meet diverse customer needs. Its solutions emphasize optimized, secure communication methodologies for robust data transfer and control.

Applicants can expect to work with wireless edge technologies that support real-world industrial applications.

Qualification and Experience
Diploma or Degree holder in the field of Electronics, Telecommunications, Computers, Networking.

Job Responsibilities:
• Understand complete company product and solution portfolio, train and self train on company products
• Understand the customer technical/solution requirement
• Configure/ Program products/ solutions to suit customer field requirements
• Provide pre sale support including in office and off-site support to customer, product training and application notes
• Provide post sale support to customer including reproducing issues and fixing the same




• Support the internal testing and product validation team
• Detailed reporting and documentation using ticketing system. Report critical issues to management and escalate issue when necessary
• Work with local and international R&D; teams when issues are complex
• Ensure weekly/ monthly Mis reports are maintained and shared

Competency
• Attention to detail and accuracy
• Communication: Explicit and assertive in nature
• Planning and organizing
• Learning: Listening, understanding, grasping, and retaining
• Team Spirit: Ability to work as a team player and coordinate with other departments
• Attitude: Sincere, positive, disciplined, cost conscious, persuasive and proactive

Skills and Knowledge
• Excellent communication and presentation
• Basic concepts of GSM/GPRS/ 3G/ LTE communication
• TCP/IP communication.
• Knowledge of Networking protocols like VPN - OpenVPN, IPSEC, http, MQTT, F

📌 Field Application Engineer (Mumbai)
🏢 Niseva Technologies
📍 Mumbai