About the role
You will be the single point of ownership for a production Azure estate of approximately 42 Windows Server VMs across 7 environments (Production, Performance, Production-Support, two Development and two staging environments) plus an Azure Load Balancer, running an enterprise product-information-management (PIM) platform. The scope is infrastructure only, defined by a 15-point support checklist agreed with the client: monitoring, troubleshooting, patching, backups, certificates, SFTP services and monthly reporting. Application-level and database-level work is handled by separate teams - your job is to run the platform underneath them and coordinate cleanly at the boundary.
Responsibilities - Daily
· Monitor the Zabbix dashboard throughout UK business hours and own every alert (CPU, memory, disk space, service stopped, TCP port down): log in to the server, diagnose using top processes and event logs, remediate, and notify the application team by email.
· Run the daily checks: all servers up, VPN / network gateway connected,



previous night's backup jobs successful - rerun any failed job.
Responsibilities - Ongoing / on request
· Server troubleshooting: restart stuck Windows services and IIS application pools, recover disk space (explicit temp/cache files, archive event logs older than 30 days), reboot and fix VMs at OS level.
· Service requests: create/remove SFTP virtual accounts (Bitvise SSH Server), whitelist IPs in Azure NSGs after approval, start/stop/resize VMs, restore files from Azure Backup.
· Log every incident and request as a ticket or an email record.
Responsibilities - Weekly
· Verify weekly backup jobs completed successfully.
Responsibilities - Monthly
· Produce three reports in the agreed formats: (a) production server utilization with CPU/memory graphs from Zabbix, (b) disk space and SSL certificate validity for all servers, (c) availability report covering antivirus, patching and backup status.
· Housekeeping: Azure VM health review, backu

📌 Azure Infrastructure Support Engineer (Hyderabad)
🏢 GrowthAXL
📍 Hyderabad