Job Description: Client Relations Executive

Job Description: Client Relations Executive

Location: New Cloth Market, Near Raipur Gate, Ahmedabad – 380001
Openings: 1
Gender Preference: Female
Experience: Minimum 2 years in Retail Sales
Joining: Immediate

Job Overview

We are looking for a warm, confident, and customer-focused Client Relations Executive to manage buyer relationships for a B2B textile and fabric business. The ideal candidate should have retail sales experience, excellent communication skills, and the ability to build long-term relationships with customers.

The role involves interacting with buyers, handling walk-in customers, following up on enquiries and orders, and ensuring a positive customer experience.

Key Responsibilities

- Regularly call buyers to maintain relationships and follow up on enquiries, samples, and orders.

- Welcome walk-in buyers, understand their requirements, and showcase the available fabric range.

- Visit buyers within Ahmedabad to strengthen business relationships.

- Follow up consistently on customer enquiries, sample requests, pending orders, and business opportunities.

- Maintain proper records of customer interactions, follow-ups, and requirements.

- Understand buyer preferences and identify purchasing patterns and potential business opportunities.

- Communicate customer feedback and requirements to the management promptly.

- Build trust with customers and encourage repeat business through effective relationship management.

- Handle unexpected situations professionally with a positive and solution-oriented approach.





Required Skills & Qualifications

- Minimum 2 years of experience in retail sales, preferably involving direct customer interaction.

- Fluent in Gujarati and Hindi, with working knowledge of English.

- Excellent verbal communication and interpersonal skills.

- Warm, friendly, confident, and approachable personality.

- Ability to interact comfortably with customers in a traditional wholesale market environment.

- Strong presence of mind and problem-solving abilities.

- Valuable observation and analytical skills to understand customer behaviour and preferences.

- Hardworking, reliable, and consistent with follow-ups.

- Basic knowledge of WhatsApp and spreadsheet tools.

Preferred Qualifications

- Experience in the textile, fashion, apparel, or fabric industry.

- Creative thinking and the ability to suggest new ways to engage customers.

- Energetic, outgoing, and proactive personality.

- Ability to manage customer relationships independently and take ownership of responsibilities.

Important: Candidates should be comfortable working in a busy, traditional wholesale fabric market environment.

Candidate Profile

We are looking for someone who is customer-friendly, proactive, observant, and confident in handling buyers. The candidate should be able to understand customer needs, manage follow-ups independently, and build lasting business relationships.

Note: Candidates with only telecalling or back-office experience will not be considered. Retail sales experience with face-to-face customer interaction is essential.

📌 Client Relations Executive (Ahmedabad)
🏢 PRYDAN CONSULTANCY SERVICES PRIVATE
📍 Ahmedabad