Job description:

Job Description What you can look forward as Application/Production Support Engineer:
• Data Onboarding Excellence
• Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA
• Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements

• Technical Support & Issue Resolution
• Resolution of complex L2 data ingestion and SQL issues within defined SLA
• Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues

• Process Improvement & Scalability
• Identification and elimination of recurring onboarding/data issues (root cause driven)
• Implementation of improvements to onboarding workflows and data validation processes. Contribution to scalable onboarding standards across Bus Connect

• Documentation & Knowledge Management
• Up‑to‑date onboarding documentation, troubleshooting guides, and SQL templates




• Structured knowledge base enabling faster resolution and onboarding

• Cross‑Functional Collaboration
• Explicit escalation and resolution of product defects with Development/Product teams
• Feedback loops translating customer/data issues into product improvements

Your profile as Application/Production Support Engineer:
• Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 4-8 Yrs in Application/Production Support Engineer using SQL SERVER
• Willing to work in European shifts
• Knowledge and expertise in:
• Master data management systems such as SQL server, Profisee, and Informatica MDM.
• Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage)
• Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation)
• Modern Linux distributions and Bash are an advantage

• Proven ability to identify inefficiencies and drive process improvements. Solution‑oriented with capabil

📌 Application/Production Support Engineer(SQL, Bash, Log Analysis) (Chennai)
🏢 ZF Group
📍 Chennai