• Call all company-provided leads daily and introduce Luxélan's interior design services.
• Understand customer requirements, including property type, location, project status, budget and timeline, and qualify leads against defined criteria.
• Schedule appointments and site visits for the Sales team, and coordinate with Sales Managers on qualified leads.
• Follow up regularly with interested, existing and dormant leads to prevent lead leakage.
• Categorise leads (Hot, Warm, Cold, Follow-up, Not Interested, Invalid) and keep accurate CRM records of every interaction.
• Achieve daily, weekly and monthly calling, follow-up and appointment targets.
• Share daily calling reports and lead status updates with the reporting manager.
• Handle customer queries professionally, collect feedback and uphold Luxélan's brand image
📌 Telecaller (Pune)
🏢 Luxelan
📍 Pune