Company Description Prem Kumar Jewellers is a well-established brand in the jewelry industry, recognized for its focus on quality, fine craftsmanship, and consistent customer satisfaction. With a strong legacy, the brand offers a wide selection of gold, diamond, and platinum jewelry that blends traditional artistry with contemporary design. Each piece is created with attention to detail to ensure purity, authenticity, and long-lasting elegance. The brand is known for innovative collections, transparent pricing, and personalized service, making it a preferred destination for weddings, special occasions, and everyday wear. Prem Kumar Jewellers continues to uphold values of trust, integrity, and excellence, providing a memorable and reliable shopping experience for customers across generations.
Role Description The Client Relationship Manager is a full-time, on-site role based in Amritsar. This role is responsible for building, maintaining, and enhancing long-term relationships with customers visiting the showroom. Day-to-day tasks include greeting and engaging clients,



understanding their preferences and requirements, and guiding them through product selections to ensure a positive and personalized purchase experience. The Client Relationship Manager will handle customer inquiries and concerns, follow up on leads and repeat business, and coordinate with the sales and operations teams to fulfill client needs. The role also involves maintaining accurate customer records, supporting after-sales service, and contributing to customer loyalty initiatives and special events.
Qualifications
• Strong customer service and client relationship management skills, with the ability to build trust and rapport.
• Sales and retail experience, preferably in jewelry, luxury goods, or related sectors, with a focus on consultative selling.
• Excellent communication and interpersonal skills, including active listening and explicit, professional speaking.
• Basic computer literacy and familiari

📌 Customer Relationship Management Manager (Amritsar)
🏢 Prem Kumar Jewellers
📍 Amritsar