? We’re Hiring | Assistant Manager – International Operations
? Location: Ghansoli, Navi Mumbai
? Salary: Up to ₹9 LPA
? Openings: 1
? Process: International Visa Process
? Customer Support: Inbound Voice, Email & Chat – Blended Process

Experience: 2 years as AM on Paper.
Education: Graduate

Roles & Responsibilities:
• Handle inbound customer queries and concerns through voice (85%) and email (15%) channels, ensuring prompt and effective resolution.
• Adhere to and consistently meet the contractual Service Level Agreements (SLAs) set by the organization.
• Solid problem-solving and analytical skills, with the ability to identify and resolve complex issues.
• Proficiency in using relevant customer support tools and applications.
• Experience in a customer-facing role, preferably in a contact center or customer support environment.
• Knowledge of industry-specific products, services, and processes.

? Share your updated CV: [email protected]
? HR Ekta: (phone hidden)

📌 Assistant Manager – International Operations (Mumbai)
🏢 Starkmind
📍 Mumbai