Job Description:

Job Description: Managed Services Back End Engineer

About the Role:

We’re looking for a Managed Services Back End Engineer to support, maintain, and enhance enterprise-grade backend systems for global clients. You’ll play a key role in ensuring application stability, resolving production issues, optimising backend performance, and delivering continuous improvements within a managed services workplace.

This role is ideal for someone who has strong backend engineering skills, enjoys troubleshooting complex issues, and can work effectively in a fast-paced support and enhancement model.

Key Responsibilities:

• Backend Development & Support:
• Design, develop, maintain, and support backend services, APIs, microservices, and integrations across enterprise applications.

• Managed Services Delivery:
• Work as part of a managed services team to handle incidents, service requests, problem tickets, minor enhancements, and production support activities within defined SLAs.

• Incident & Problem Management:
• Investigate, troubleshoot,



and resolve application issues, production defects, performance bottlenecks, integration failures, and data-related issues.

• Hands-on Coding:
• Write clean, modular, scalable, and maintainable backend code using technologies such as Java, Spring Boot, Node.js, Python, .NET, or similar backend frameworks, depending on the project stack.

• API Development & Integration:
• Develop and support RESTful APIs, SOAP services, middleware integrations, and third-party system connections with proper error handling, logging, retry mechanisms, and security controls.

• Database Management:
• Work with relational and NoSQL databases such as MySQL, PostgreSQL, Oracle, SQL Server, MongoDB, or similar, including writing optimized queries, stored procedures, and troubleshooting data issues.

• Performance Optimization:
• Monitor and improve backend application performance, API response times, database queries, memory usage, and overall

📌 Back End Developer (India)
🏢 Dentsu Global Services
📍 India