About Company

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability and unlock the growth of recent-age eCommerce brands by making Same-Day Delivery more convenient, reliable, and affordable.

Same-Day Delivery helps brands convert browsers into buyers, gain a competitive advantage, and reduce working capital challenges. Blitz currently works with enterprise brands across categories including Fashion, Beauty & Personal Care, and Healthcare, helping them achieve a 30%–40% increase in website conversions and 2x improvement in retention through a best-in-class delivery experience.

Key Responsibilities

• Own end-to-end operations across multiple Quick Commerce dark stores, ensuring operational excellence and consistent service levels.
• Drive key operational metrics including SLA, OTIF, OPH, order fulfilment, productivity, and rider availability.
• Lead and manage Store Managers, Team Leaders, and operations teams to build a culture of accountability and high performance.




• Plan manpower and rider requirements based on order volumes, demand patterns, peak hours, and operational requirements.
• Monitor planned vs. actual rider supply, absenteeism, utilisation, and productivity, and take corrective actions to bridge gaps.
• Analyse operational data and dashboards to identify trends, gaps, and Root Cause Analysis (RCA), and drive corrective actions.
• Own key cost and efficiency metrics including CPO, pendency, cancellations, manpower productivity, and operational losses.
• Ensure smooth operations during peak demand periods, festivals, rain, unexpected volume spikes, and other operational disruptions.
• Identify operational inefficiencies and implement process improvements to improve productivity, service levels, and customer experience.
• Drive Kaizen and continuous improvement initiatives across dark stores and standardise best practices across the network.
• Build eff

📌 Area Manager (Bengaluru)
🏢 Blitz
📍 Bengaluru