Job Posted On

09-10-2026 02:35:04

Job Code

Job_304813

Experience Required

4 - 6 years

Location

• Chennai, Tamil Nadu, India (CHN)

Job Summary

Job Description

• Excellent oral & written communication
• Knowledge in Windows AD
• Knowledge in Exchange Server / Office 365
• Knowledge in Entra and Endpoint manager
• Cross functional Knowledge in MAC with Windows Domain
• Knowledge in User Permissions / Access Restriction for Domain Accounts
• Ensure 100% availability of resources as per SOW
• Standardize the Service Desk operations and implement best practices

Primary Skills (Preferred)

• Knowledge in Troubleshooting OS / Hardware related Issues
• Knowledge in Troubleshooting Application Related issues
• Knowledge in Remote Support for Windows / MAC users with appropriate Tools
• Knowledge of MS Office products (word, excel, PowerPoint, Outlook)

Secondary Skills (Preferred)

• Knowledge in Mac OS / Application Troubleshooting

📌 Sr, Service Desk_EDl (Chennai)
🏢 Neurealm
📍 Chennai