Company Description Aceotel Hotels are mid-scale business and leisure hotels designed to uplift guests’ spirits after a long day, offering a fresh, vibrant, and energetic atmosphere. The properties feature contemporary accommodation, thoughtful amenities, and state-of-the-art restaurants and bars, creating an ideal setting for relaxation and enjoyment. Guests are welcomed with cheerful greetings, friendly smiles, and warm hospitality in an environment that encourages them to recharge fully. With bright interiors, playful touches, and a spirited ambiance, Aceotel delivers a stylish hotel experience where every day offers something new to enhance each stay.
Role Description The Front Office Associate is responsible for providing a welcoming and efficient experience for all guests at Aceotel Hotels. This full-time, in office role based in Indore includes managing guest check-in and check-out, handling reservations, and addressing inquiries at the front desk and over the phone. The Front Office Associate will maintain accurate guest records, coordinate with housekeeping and other departments,



and ensure that lobby and reception areas are presentable at all times. The role also involves resolving guest issues promptly, promoting hotel services and facilities, processing payments, and adhering to hotel policies and safety procedures to support a smooth and hospitable operation.
Qualifications
• Strong receptionist and front desk skills, including experience with check-in, check-out, and reservation handling.
• Excellent customer service skills, with the ability to manage guest inquiries, concerns, and feedback professionally.
• Effective communication and phone etiquette skills for interacting with guests, colleagues, and external partners.
• Basic computer literacy and familiarity with property management systems or hotel booking software.
• Ability to maintain a professional appearance, work flexible shifts, and remain calm under pressure in a fast-paced environment.
• Pr

📌 Front Office Associate (Indore)
🏢 Aceotel Hotels
📍 Indore